1. Data Controller

LearningLevels
Switzerland
Email: info@learninglevels.ch

2. Data We Collect

When you use our forms (waitlist, demo request, contact), we collect:

• Personal Information: First name, last name, email address
• Professional Information: Your role (teacher, administrator, etc.)
• Communication: Comments or messages you provide
• Technical Data: Language preference, form submission timestamp
• Analytics Data: Website usage data via Google Analytics (see section 6)

3. Legal Basis for Processing

We process your data based on:

• Consent (Art. 6(1)(a) GDPR): When you submit forms with explicit consent
• Legitimate Interest (Art. 6(1)(f) GDPR): For improving our services and communication
• Contract Performance: When providing requested services or information

4. How We Use Your Data

Your data is used to:

• Process your waitlist registration, demo requests, or contact inquiries
• Send you updates about our product launch and relevant information
• Improve our website and services
• Comply with legal obligations

5. Data Sharing and Storage

Your data may be shared with:

• Twenty CRM: For customer relationship management
• Discord: For internal team notifications (anonymized)
• Service Providers: Hosting and technical service providers

We implement appropriate technical and organizational measures to protect your data. Data is stored securely and only for as long as necessary.

6. Cookies and Analytics

We use Google Analytics to understand how visitors interact with our website. This involves the use of cookies and similar technologies. You can control cookie preferences through your browser settings or our cookie banner.

Google Analytics: We use Google Analytics with IP anonymization to collect aggregated usage statistics. This helps us improve our website.

7. Your Rights (GDPR & Swiss DPA)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at: info@learninglevels.ch

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, typically:

• Waitlist data: Until product launch + 2 years
• Contact inquiries: 3 years from last contact
• Analytics data: 26 months (Google Analytics default)

9. International Transfers

Some of our service providers may be located outside Switzerland/EEA. We ensure appropriate safeguards are in place for any international data transfers, including adequacy decisions or standard contractual clauses.

10. Contact & Complaints

For privacy-related questions or to exercise your rights, contact us at: info@learninglevels.ch

You also have the right to lodge a complaint with the relevant supervisory authority:

• Switzerland: Federal Data Protection and Information Commissioner (FDPIC)
• EU: Your local data protection authority

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date.